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Lifetime
Service Commitment. For as long as you own your Product,
in the unlikely event of a need for service, we are always just a
phone call away, and we will try to resolve your problem as quickly
as possible. Please call 800-733-1818. We also have are
own Service and Installation Center that can answer most of your
concerns.
FASTEST
SHIPPING/SERVICE - ANYWHERE IN THE USA! We are Authorized
Dealers of over 150 Different Electric Home Care Manufacturers,
Shipping Depot's and Service Centers serving all 50 States in the
USA. Most of our Merchandise ships out the VERY NEXT DAY!
 Your
Comfort is Everything! We are Medically Accredited with the
Joint Commission
and it is our Responsibility to first assess and understand your
health, physical, comfort, safety and environmental FACTORS that
will assure your 100% Satisfaction; which is our First and Foremost
Goal.
20-YEAR LIMITED WARRANTY ON ELECTROPEDIC®
ADJUSTABLE BED FRAME, MOTORS, FOUNDATION, HAND CONTROL,
CASTERS, & MASSAGE SYSTEM
FULL 1 YEAR WARRANTY PARTS, LABOR & TRANSPORTATION
Your adjustable base is warranted against defects in materials or
workmanship for a period of one year from the date of purchase to
the original Purchaser. During the first year, we will repair or
replace, at no cost to the original Purchaser any defective part.
This includes an authorized labor and transportation costs incurred
with the repair or replacement of any part found to be defective.
2 YEAR MOTOR WARRANTY, PARTS, LABOR & TRANSPORTATION
Your adjustable base has a two year, full replacement warranty on
parts, labor and transportation o the motors should your motors fail
during the first two years of this warranty from the original
purchase sale.
5 YEAR NON-PRO-RATED WARRANTY-PARTS
During year 2 through 5, from the original purchase date. We will
replace any part on the adjustable base found to be defective to the
original Purchaser. Liability is limited to the replacements of the
defective part(s) ONLY with the Purchaser responsible for all
service, installation, and transportation cost of said part(s).
20 YEAR LIMITED PRO-RATED WARRANTY PARTS
During year 6 through 20 from the original purchase date. We will
replace, within the terms and conditions set forth this paragraph,
our adjustable base part(s) found to be defective. Purchase shall
pay 1/180 of the current replacement cost of the defective part
multiplied by the number of months after the fifth year, from the
original purchase date. This warranty applies only to the
replacement part(s); Purchaser may be subject to charges for said
parts to include, but not limited to, freight charges. Liability
shall be limited to the replacement of the defective part(s) ONLY
with the Purchaser responsible for all service, installation and
freight cost for said part(s).
20 YEAR LIMITED WARRANTY ON MATTRESS
During the first two years after delivery to the original owner Electropedic® will
at its option and without charge for labor and material, repair or
replace the mattress having a defect in material or workmanship.
After the first two years and through the twentieth year, repair or
replacement will be made at a charge of one twentieth of the
manufacturer's current retail selling price times the total number
of years owned. In all cases, the transportation costs to and from
the factory will be borne by the owner. If identical materials are
not available at the time of repair or replacement, Electropedic®
reserves the right to substitute materials of equal quality. This
warranty does not cover claims resulting from misuse, abuse,
overuse, accident or normal wear and tear. Unsanitary conditions or
stains will void this warranty. In home service is not covered by
this warranty. This warranty is valid if and only if the
Electropedic® mattress is purchased simultaneously with an
Electropedic® WH1 or WH2 base.
This warranty gives you specific legal rights, and you may have
other rights that can vary from state to state. Proof of original
purchase is required to process a warranty claim.
FACTORY DIRECT - SERVING ALL AREAS - (800) 733-1818 |
